ŌNI Shipping Policy

At ŌNI, we strive to ensure that your orders are delivered promptly and efficiently. Please review the following shipping policy:

Delivery Timeline

• Orders placed before 12 PM are typically delivered the next day.

• However, in some cases, delivery may take 2-3 business days.

• Deliveries are made Monday to Friday. We do not deliver on weekends.

Shipping Costs

• Within Greater Accra: GHS 35

• To Tema: GHS 55

• Nationwide Delivery (via FedEx):

• Customers opting for nationwide shipping will be charged the Accra dispatch fee (GHS 35) for delivery to FedEx.

• Customers are responsible for covering FedEx shipping costs for delivery to their location.

• Once payment is made, we will provide a receipt for the FedEx shipping.

International Delivery

• We do not deliver internationally yet, but we are actively working on making this service available in the near future.

Responsibility

• Customers are responsible for providing the correct shipping address, especially when delivery is arranged via FedEx.

• Once your order is handed over to FedEx, it is no longer under ŌNI’s responsibility.

• ŌNI is not liable for any damaged, missing, or misplaced items during transit with FedEx.

We are committed to ensuring a smooth shipping experience and appreciate your understanding of our policies. For any inquiries, feel free to contact us.

Thank you for choosing ŌNI!